Case Studies

 

 

Valley Trucking Company, Inc.

Profile

Transportation & Shipping Logistics, Located in Brownsville, TX

Initial Client Need

Client had Internet Access via Satellite and wanted to upgrade to DSL - $150 opportunityRequested a Face-to-Face meeting

Spohn Identified Solutions

We suggested a Telecom Review and completed recommendations based on client interests

Impact-$22,000 Savings Annually 

Spohn identified a savings of $22,000 annually for Valley Trucking by combining their Voice and Internet provider into IPFlex on a new ABN Express contract

In addition, we advised they combine their Mobile phone service into the ABN Express contract, which allowed them to switch from Verizon and Sprint. They were able to purchase new phones and a notebook computer with activation credit from the contract, saving them an additional $2000 per year. 

Referrals best advertising, word of mouth. 

CEO suggested us to his IT consultant, who is also referring Spohn to other local businesses

CEO designated our services for solutions at three of his other businesses

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Protect America, Inc. 

protect_america[1].pngProfile

Security Products & Services, $10M Annual Revenue, Located in Austin, TX

Initial Client Need

Client was unhappy with Internet Access via CDW. They found quotes from Level 3 which provides DS3 Internet Access at approximately $3000 a month

Client needed competitive quotes and consulting on best solution. 

Spohn Identified Solutions

Spohn identified their building was in an approved Ethernet zone with AT&T

Advised the IT Director and performed a deep dive on their company’s drivers for Internet Access and other services

Prequalified client on purchasing through Spohn, meeting their requirements before providing the solution

Impact-Internet service and systems ready for business –everyday, all day  

Client ordered $20m Ethernet at $1,750 a month for a 2 year term

Spohn is now consulting for them on other opportunities

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Mac Haik Southway Ford  

MacHaik.jpgProfile

Auto Dealership, Located in San Antonio, TX

Initial Client Need

Client was experiencing outages in service with TelWest and needed to switch to AT&T or other provider quickly to prevent complications

Spohn Identified Solutions

Performed analysis of current services to design and price like-for-like replacement

During the closing meeting, the key buyer indicated their intent for a switch to a hosted PBX service which made the solution proposed null and void.

Our consultants held a meeting with their corporate IT Team to design a new solution based on the hosted PBX service requirements

Final evaluation was presented and priced with an expiration date

Impact—Solved outages in service 

Client purchased $5,000 in wireless services

IT Team is utilizing our services at their other locations in Texas

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Restaurant Client

Case Study:

Our work here is done by not doing any work

Profile:

Retail Restaurant Chain with over 100 locations statewide

Initial Client Need:

Client attended a Spohn seminar because they were identified as not PCI (payment card industry) compliant.

Their merchant provider requested:

1. A Gap analysis cost avg. $35,000

2. Report on Compliance (ROC) $100,000

Spohn Identified Solutions: Spohn consultants suggested a push back strategy on the merchant bank to obtain more time to defer cost and budget cost and time resources for business operations. With this strategy, the project was delayed thus our consultants provided the best solution for our clients, knowing that would take a project from Spohn today. However, our interest is our clients. This is what will always separate us from other consulting firms.

Impact: $135,000 Savings

Best advertising is results.

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Training Case Study

Spohn Training excels at developing and deploying training programs that enable your employees to meet and exceed their technical and sales skills and revenue goals. We do this by blending real world market knowledge, business drivers, competitive environment, product benefits and sales skills into unified training programs designed to meet measurable results that impact your specific business objectives.

One of our customers measured their results before, during and after our training and was kind enough to share their improvements with us. Here are their results:

Level 1 Evaluation
Showed a 45% Improvement
From 2.5 to 4.5 (Scale of 5)

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Level 2 Evaluation
Showed a 23% Improvement
From 71% to 92% (pre-post tests)

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Level 3 Evaluation
Showed a 74% Improvement
Close Rate from 11% to 42%

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Level 4 Evaluation
Showed a 28% Improvement
100% Achieved 90-Day Rev. Obj.

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Level 5 Evaluation (ROI)
Showed a 57% Improvement
In Revenue per Hour

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